Payments Process

Payment Type

1. Bank Transfer

SAINTS & MONKS TOURS PRIVATE LIMITED

Bank Name          :  ICICI Bank Limited
Bank Address       :  26,27,28, Green Park Extension
                      Near Uphaar Cinema 
                      New Delhi - 110016 INDIA
Account Number     :  007105007714
Swift Code         :  ICICINBBCTS
RTGS/NEFT/IFS Code :  ICIC0000071
Bank Name          :  Canara Bank
Bank Address       :  74, Janpath,
                      New Delhi - 110002 INDIA
Account Number     :  120001019942
Swift Code         :  CNRBINBBXXX
RTGS/NEFT/IFS Code :  CNRB0000307

2. Razorpay

You can also pay by Razorpay payment gateway.

Payment Terms

You can make payments to Saints & Monks Tours Private Limited through either by Bank transfer/ Wire transfer or online payment gateway by Credit card, Debit card, electronic money transfer – NERF/RTGS/UPI etc. You can also pay by cash or Demand Draft (Payable in Delhi). You can book tours through payment gateway Razorpay //// PayPal , however please be advised that in case the payment gateways charge on any transaction fees same shall be added to the main invoice. In case you make the payment by credit card, Debit card there will be a bank charges which will be added to your invoice cost. Details are as under:

PAYMNET PRODURE FOR INTERNATIONAL CLIENTS:

A) BANK / WIRE TRANSFER

• You may remit payment by Bank / Telex Transfer to our account with ICICI Bank Ltd./ Yes Bank Ltd.

• Bank / Wire Transfer payments attract bank charges. So please instruct your bank that you will bear all bank charge of sending and receiving bank and to ensure that payment received in our bank of total invoice /advance without any deduction by the bank.

• All payments should be free and clear of any withholding tax and deduction.

• Bank charges, if any, for remittance (by remitting bank or by intermediary bank) would be strictly borne by payer.

• It takes 6/8 working days for international payments to clear. Remittance is deemed received only when it appears in our bank account.

B) PAYMENT THROUGH PAYMENT GATEWAY (By Visa Credit card/Debit card/Amex card / Master Card / Visa / Maestro)

You can online pay through PayPal payment gateway:

• Online Credit / Debit card payments through PayPal attract bank transaction charge of 6.0 % on and above of the invoice value.

• In case on arrival in Delhi you want to pay us through POS Machine / Cash we do accept same. POS Machine accept American Express / Master Card / Visa / Discover/ Diners) however if you pay bay cash we only accept currency(i.e USD/EURO /GBP/AUD) which are widely accepted in India.

• We take an advance payment of 50 percent or which would be suitable for the bookings which are made within 10 working days of tour departure.

• Simultaneously also we would require copies of following documents:-

1. Copy of Passport (First & Last Page)

2. Copy of Visa if issued

3. Payment slip show that we can coordinate with our bank to get the payment updates

PAYMNET PRODURE FOR DOMESTIC CLIENTS:

A) BANK / WIRE TRANSFERS • You can pay us by bank transfers through NEFT/RTGS/UPI etc in our bank accounts of ICICI Bank Ltd. and Yes Bank Limited which are mentioned above

• You can pay us by bank transfers through NEFT/RTGS/UPI etc in our bank accounts of ICICI Bank Ltd. and Yes Bank Limited which are mentioned above

B) ONLINE PAYMENT THROUGH RAZORPAY PAYMENT GATEWAY (American Express/ Master Card / Visa / Maestro)

You can pay through Razorpay payment gateway:

• Online payment through Credit / Debit card /NEFT/RTGS/UPI payments attract bank transaction charge on and above of invoice value.

• Bank charges information with registered payment model (Including GST) for Credit card – 2.24%; Credit Card (Amex) – 3.25; Credit card ( Corporate – 2.71% ; Debit card – 1.06%; Neft RTGS ( Fixed) – 5.9%; Net Banking- 1.77%; UPI - 0.06%.

• In case on arrival in Delhi you want to pay us through POS Machine / Cash we do accept same. POS Machine accept American Express / Master Card / Visa / Discover/ Diners) however we also accept CASH payment if you want to pay.

• We take an advance payment of 50 percent or which would be suitable for the bookings which are made within 07 working days of tour departure.

1. Copy of Passport (First & Last Page)/ Aadhar Card/Voter Id/Driving License

2. Payment slip show that we can coordinate with our bank to get the payment updates

IMPORTANT NOTE:

Please be advise that Saints & Monks Tours Private Limited (Saints & Monks ) employee never asks for your Card Number, CVV, Net Banking login, Password, OTP etc. nor will they ask you to transfer funds to a personal account or to install third party apps like Any Desk, Team Viewer etc.

Please do not accept on such request and report us on info@saintsandmonks.com

Balance

You will receive an invoice along with a receipt for the already paid amount once you complete the booking form and deposit. The balance of the payment must be paid 10 days prior to the tour departure. Any booking made within 14 working days of the tour departure is considered to be late booking for which we would require 50 percent Payment. Rest of the balance we would collect when you are in India.

Refund and Cancellation policy

In any case, if you or any member of your party wishes to cancel your holiday, then it is mandatory to notify us in writing, in any case the date of cancellation will be at the date on which notice is received in the Tours Department of Saints & Monks. The letter of cancellation must also be signed by the person who signed the booking form. As this incurs administrative cost and retention charges by hotel, the cancellation charges will apply on the following scale:

Number of days before departure Amount of Cancellation charges
More than 28 Days Deposit only
27-14 Days 50% of the Tour Cost
13-07 Days 75% of the Tour Cost
06 Days or less 100% of the Tour Cost

If, tour is cancelled due to medical grounds or for any conditions and if there is ample proof with documents we may waive off cancellation or can provide you with a tour later for which we decide mutually together. If you change your booking If you wish to change your travel arrangement in any way for your chosen departure date or accommodation after your confirmation invoice has been issued, we will do utmost to make these changes, but it may not always be possible. In case of genuine cases which are supported by documents we would definitely try to consider same.